Pre-Sales System Engineer
Job Description :
As a Pre-Sales Engineer , you’ll be working in the technical department to promote our company's products and IT solutions to the Customers.
You will be trained on different Vendor’s technologies in order to be certified and ready to support our customers
After the first enablement, you’ll be supporting the internal staff and then delivering customized demos and presentations, conducting official training on assigned Vendors, do post-sales activities when requested and providing technical advice and support for customers.
You’ll be also participating in technology fairs and events.
What You’ll Be Doing :
Be certified and maintain different Vendor’s Security and Datacenter technologies
Providing technical knowledge and expertise internally and externally
Manage Customer support cases by using our Ticketing system
Supporting the business teams in the development, construction of offers to the clients and answer to different technical questions on your defined Products
You will be trained in different Vendor technologies in order to deliver official Training and Workshops for our customers
Creation of PoC (proof of concepts) within the real customer's environment with the different technical solutions of Arrow
Provide post-sales / start-up activities on the assigned Vendor’s solutions for our Customers
Customer visits by Vendor competence
Continuously being trained in the latest technologies
What We Are Looking For :
At least 5 years of relevant experience in the IT sector
Education : Technical IT High school or Degree in Computer Science
Excellent networking and Operating System skills, a consistent plus will be knowledge and active certifications on some of our cybersecurity technologies in our Portfolio ( Trendmicro Riverbed Sophos Paessler Fireeye )
Negotiating skills as well as strong communication skills
Strong customer orientation with a sense of innovation and technology
Cloud Technology knowledge is a plus for us ( MS / Azure AWS )
A real and innate passion to learn new technologies, a strong attitude for new and different challenges, be the best in what you learn.
Ability to identify and resolve partners issues with excelling at prioritization of the workload
Fluent Italian and English business language fluent
Regional Travelling and EMEA events are not a problem for you
Infrastructure, storage, servers, must be part of the knowledge
Ability to cooperate and to work within the team
What’s In It For You :
Not only do we offer a competitive salary, we offer benefits to match your needs :
Gaining certifications on different Vendors technologies
Challenging & diverse tasks
Opportunity to work with the biggest players on the IT sector
Open Corporate Culture with a modern and dynamic work environment
Safe and trustful employment
Working in collaboration with the Technical and Sales team
Participating in technology fairs and events
Personal Notebook and Mobile Phone benefits
Location : 1 position is available in Bolzano Arrow ECS main office and the other one can be Remote (we are looking for 2 Pre-Sales Engineers).
Our Story :
Arrow Enterprise Computing Solutions (ECS), a part of Arrow Electronics, brings innovative IT solutions to the market to solve complex business challenges.
We deliver value-added distribution, business consulting and channel enablement services to leading technology manufacturers and their channel partners.
We help businesses grow faster, operate efficiently and transform in a dynamic market.
Find out more about us in this video : https : / / www.youtube.com / watch?v n5Za pHRbzI
Arrow is an equal opportunity employer and is committed to creat ing a diverse working environment by providing equal employment opportunities for all qualified persons.
IT-Bolzano, Italy (Via Lancia)
Time Type : Full time
Job Category :
Engineering and Technology