French-speaking Customer Advisor in the travel industry (Lisbon Based) - 1593918

French-speaking Customer Advisor in the travel industry (Lisbon Based)Fixed-term Full-timeAre you looking to start a career in the travel industry and move to Lisbon?

We are in search of native French-speakers to join an innovative online travelcompany and provide high-quality customer support.

Gain a privileged know-how of the travel industry while enjoying the greatPortuguese lifestyle! French Customer Representative(Inbound and Outbound Calls, Emails & Back-office)The CompanyWork for an online, hybrid and innovative travel sales site, launched inSeptember 2015.

They offer plane tickets, hotels, stays, cars and holidayrentals at fantastic prices. They negotiate directly with airlines, hotelplatforms and suppliers, while continuously investing in cutting-edgetechnological developments.

Benefits - Competitive salary (14 monthly payments per year) - Performance bonus - 6 months fixed contract - Health insurance (after 6 months of contract) - Meal allowance - Paid initial training - Work from home temporarily (during COVID-19) - Intercompany mobilityRelocation package (only for candidates coming from abroad) - Shared accommodation - Flight reimbursementYour Profile - Your mother tongue in French - Great communication and interpersonal skills - Customer oriented - Great time management - You are EU resident, or you have a valid work permit - Multitasking (Resilience & Adaptability) - Problem solver Your Responsibilities - Provide an excellent customer support for French-speaking clients, deliverrelevant travel solutions about booking, doubts, upgrades and rescheduling - Deal with claims (strikes, lateness, cancellation, etc ) - Keep records of customer interactions or transactions, recording details ofinquiries, complaints, or comments, as well as actions taken- Give suggestions to customers about destinations, travel dates, financial advice and travel packagesWork for the online travel agency that prioritizes the simplicity of thereservation process, the transparency of prices, the quality of the serviceprovided to customers and the constant search for innovative services.

If it sounds interesting to you, apply now, move to sunny Lisbon and work inyour native language!

Desde a 24/09/2021

Desde a 24/12/2021

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